All refunds are at the discretion of the Queen's Printer and may be subject to a $15 handling charge. Claims and returns are accepted for a two-month period after shipping. Refunds will not be given on any legislation that is amended or repealed within the two-month period. Credit card refunds will be credited to your account.
A $15.00 charge applies to NSF Cheques.
Basic (mail postage) shipping charges is included in the quoted price of the publications. If clients require delivery by courier, clients are responsible for arranging for shipment. Ppublications shipped to addresses in Canada are subject to 7% GST which must be prepaid.
Queen's Printer will replace an order if it is of poor quality or missing pages at our cost within 30 days. Please send requests for Refunds or Exchanges to our address listed below.
You may cancel your order with Queen's Printer without charge providing the order has not been shipped. Orders already shipped are subject to the refund policy outlined above.
- GST exemption: Note your GST registration number on your order if your purchase is exempt.
- The Queen's Printer registration number is R107864258.
- PST does not apply to the sale of Acts or regulations but does apply to the sale of forms (ie. Land Transfer Forms).