For Publications Centre, Queen's Printer uses the latest technology to ensure secure purchases over the Internet.  Freelaw users can take advantage of the Publications Centre shopping cart, checkout and client management features.

Many government departments and agencies contribute publications contained within Publications Centre.  Inquiries or details regarding a specific publication should be made to the corresponding department from which the publication is generated.  Contact information can be found alongside each respective publication available in the Publications Centre as shown with blue arrow:

When you review publications you will notice that an option to purchase publications may be available to you rather than only information or review of an electronic version of a publication.  This option provides users with the ability to purchase various versions (formats) of our publications.  The Formats range from CD to Print Copies, Maps to Map - Sets, etc... as shown here:

The following sections assist you in being able to purchase from either Queen's Printer or Publications Centre by instructing you on how to:
1) Add a publication/document to the shopping cart;
2) Complete your shopping;
3) Set up or access an existing account;
4) Review your purchase (Shopping Cart);
5) Enter credit card information; and
6) Access the My Account section to edit your information, view purchase(s) and/or print receipt(s).

Purchase Publications/Products

When you are in either the Queen's Printer website or the Publications Centre website you can choose to purchase publications.  See the heading "Purchase Documents."  Certain publications may have more than one altenative to select.  To ADD a publication/product to your Shopping Cart you will select the Add to Cart Link (under Purchase), to the right of the Format, as shown here:

Shopping Cart

Once a publication/product has been added to the cart you will be taken to the Shopping Cart. It will appear as shown, with numerous options being available to you:

The options you have are as follows:
1) Change the Quantity to more than one.  Do this by clicking within the quantity box next to the item you have selected.  Once you have indicated the quantity for a single item, or all items you have within your Shopping Cart, select the  Button which will recalculate the subtotal for the Shopping Cart;
2) Complete your transaction by selecting the  Button which will continue through the process of gathering information for Queen's Printer/Publications Centre of where to ship and bill for the items being purchased;
3) Remove all items by selecting the  Button;
4) Continue shopping by selecting the Continue Shopping text links from the right-hand navigation under .

Within the Shopping Cart you can also perform other actions such as:
1)  Access the My Account OR Login section (shown further down in the Account Set up Section) where you have the ability to Login with an existing account, set up a new account and/or retrieve lost password for an already existing account;
2) Logout of an account,
3) Checkout if you have completed adding items to the Shopping Cart, AND/OR
4) If you are reviewing your additons to the Shopping Cart you'll select the Display Cart link ... as shown here:

Completing a Purchase

In order to complete your purchase, select the  Button or the Checkout text link from the right-hand  navigation.  When you do this, if you are not already Logged In, you will be prompted to enter your Login information or set up a new account as shown in the next section.

Account Set up / Login

If you are not already Logged In you will be taken to the Login / My Account area.  Here you can set up a new account, login to an existing account or if you have an account but have forgotten the password, we'll e-mail it to you.  The screen to Login appears as shown here:

To continue using a previously set up account you will enter your existing e-mail address and password then select the Login () Button.

Create a New Account

To set up a new account, select the Create Account () Button and enter your information as follows:

Once you have entered your e-mail address, password and confirm password, select the Create New Account () Button.  Once you have created an account you will be taken back to the Shopping Cart. You can choose to Continue Shopping or Check Out.  If you Check Out you'll be prompted for Billing (and subsequently Shipping Information) so Queen's Printer/Publications Centre knows where to send your purchases.  See section below on entering Billing/Shipping Information.

Retrieve a Password / Existing Account

If you have an account through Queen's Printer/Publications Centre but have forgotten your password we'll e-mail it to you.  You can do this by selecting the Retrieve Password () Button and enter your information as follows:

Upon entering your e-mail address and selecting the Retrieve Password () Button you will be e-mailed, to that account, your password.  As per the instructions it may take up to 10 minutes to complete this process.

Enter Billing & Shipping Information

Once you are logged in and you want to complete your purchase, you will be prompted to enter Billing (and subsequently Shipping) Information. Queen's Printer/Publications Centre cannot ship items you have ordered without this information.

You will fill in all fields, as shown here:

Once completed you have the option of clicking the box next to the "Shipping Address Is the Same as Billing Address" and then selecting the  Button to go directly to the Payment Screen, the final stage of the Checkout Process OR going to the Shipping screen, if your information is different from billing, then onto the Payment Screen to complete your purchase.

Payment

In order to purchase your items you see the following screen:

At this screen you may change your personal information (Billing & Shipping Information) by selecting the Edit () Button AND/OR enter your Credit Card Information (Number, select type, and Expiry Date) then select the Purchase () Button.  This pre-authorizes the purchase and provides you with a confirmation that we have received the information for processing.

Order Confirmation

You will see an Order Confirmation screen appear with all relevant information to your purchase, as shown here:

This provides you with an Order Number for which you can refer to if you need to contact either Queen's Printer/Publications Centre.

My Account

The My Account section provides you with the ability to:
1) Review and Edit existing Billing/Shipping Information by selecting the Edit () Button beside the area (Billing/Shipping) you want to modify, as shown here:

2) View a purchase (current or previous) by selecting the View link next to the purchase as shown here:

AND/OR
3) Print a purchase (current or previous) by selecting the Print link next to the purchase.  Thsi will automatically open another browser window and prompt the printer for your computer (with default printer set) for you to initiate printing your receipt, as shown here:

Order Status

Order Status indicates the current status of  your order.  Queen's Printer/Publications Centre uses these codes to determine if there was a valid transaction, failed due to error with the Financial Institution, fraud, cancelled order, etc... as shown in this table:

Order Status Number	Details / Resolution
Received	Your order has been received sucessfully.  Your credit card has been pre-authorized until such time the order is cancelled or shipped.
Processing	Your order is in the process of being fulfilled by Queen's Printer/Publications Centre but not yet completed.
Shipped	Your order has been reviewed, items are shipped and your credit card has been charged (successfully) the required funds.
Error/Cancelled	The order was unsucessful due to: 1) Declined Card 2) Cancelled through your intervention 3) Cancelled by Queen's Printer/Publications Centre staff, OR 4) Error occured during the submission of your order (Example: Over Limit).